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LiveTrans Privacy Policy

Last updated: June 25, 2026

This Privacy Policy explains how LiveTrans handles information when you use the LiveTrans website, desktop app, account features, downloads, payments, and support services.

What We Collect

We collect the information needed to provide the service:

  • Account information, such as email address and authentication data.
  • Billing and subscription status handled through our payment provider.
  • Support messages you send to us.
  • Website analytics and basic usage data, such as pages visited, device/browser information, and coarse performance diagnostics.
  • App diagnostics, crash logs, and feature usage events when enabled.

Voice, Audio, and Transcript Data

LiveTrans is a real-time transcription and translation product, so audio handling matters.

  • Meeting audio and generated transcript content may be processed on your device and, when a speech recognition or translation feature requires it, streamed to integrated service providers for real-time processing.
  • LiveTrans does not ask you to configure your own third-party API keys.
  • LiveTrans does not use your meeting audio or transcript text to train advertising profiles.
  • If you save transcript history or exports in the desktop app, those files are controlled by you on your device unless you choose to share or upload them elsewhere.

Do not use LiveTrans for sensitive, regulated, or confidential conversations unless you have confirmed that your use complies with your organization policies, applicable law, and participant notice or consent requirements.

How We Use Information

We use information to:

  • Provide downloads, accounts, subscriptions, support, and product updates.
  • Run transcription, translation, subtitle, and export features.
  • Debug errors, prevent abuse, and improve reliability.
  • Respond to support requests.
  • Send service messages related to your account or subscription.

Sharing

We may share information with service providers that help us operate LiveTrans, including hosting, analytics, authentication, payments, support, speech recognition, and translation providers. These providers may process data only for the services they provide to us.

We may disclose information if required by law, to protect users or the service, or as part of a business transfer.

We do not sell your personal data.

Retention and Deletion

We keep account, billing, support, and operational records only as long as needed for the purposes above, unless a longer period is required by law. Transcript files saved locally in the desktop app remain under your control on your device.

You can contact us to request access, correction, or deletion of personal information associated with your account.

Security

We use reasonable technical and organizational measures to protect account and service data. No internet service can guarantee perfect security. Keep your device, operating system, and LiveTrans app updated, especially when using transcription for sensitive meetings.

Children’s Privacy

LiveTrans is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date.

Contact

Questions about this Privacy Policy: support@livetrans.pro